REVIEW FAQs
HOW DO I WRITE A REVIEW?
Just follow these steps, and you’re on your way to posting!
AS A TORRID REWARDS MEMBER:
• Log into your Torrid account
• Under “My Account”, click “My Orders”, then “View Details”.
• Scroll down and click on the product you would like to review. You will be directed to the product page
• On the right side of the product page, under the name of the product, click “Write A Review”, or scroll to the bottom of the page to the reviews section to submit a review
AS A GUEST:
• Find the item you would like to review, and click into the product page
• On the right side of the product page, under the name of the product, click “Write A Review”, or scroll to the bottom of the page to the reviews section to submit a review
FROM YOUR ORDER CONFIRMATION:
• Log into your Torrid account
• Under “My Account”, click on “My Orders”
• Scroll down to your order
• Click on “Review Item”
What are Torrid’s review writing guidelines?
We’d love to share your review, so make sure it is product focused, refrain from mentioning the price of the product, any competitor names, and make sure there is no personal identifying information in your review. Please contact us instead for any customer service based inquiries!
Why was my review removed?
Your review may have been removed or blocked if it does not meet our posting guidelines.
How do I know if my review was approved?
You will see a preview of your review in the reviews section once your review is submitted. Once your review is approved, you will be sent a link to the email associated with your Torrid account to preview your review onsite.
WHAT TERMS AND CONDITIONS ARE MY REVIEWS SUBJECT TO?
You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications. By submitting a review, I represent and warrant that I am over 18 years of age and hereby irrevocably grant to Torrid, LLC, its employees, agents, licenses, successors, assigns, and those acting with their permission or upon their authority (collectively, “Torrid”) the irrevocable, absolute, and unrestricted right and permission to use, copy, adapt, distribute, publish, display, and exhibit, either in whole or in part, statements made by me for Torrid’s commercial and business purposes, including an attribution with my name and state of residence. I further acknowledge that I will receive no compensation from Torrid other than any goodwill and publicity that I may receive relating to the publication, distribution or other use of my statements as set forth in this Release. I acknowledge that Torrid is the sole and exclusive owner of all right, title and interest in all copyrights, trademark rights, and any all all other intellectual property rights, worldwide, in the statements and the individual components thereof, and I shall take no action to challenge or object to the validity of such rights or Torrid’s ownership or registration thereof.
