Free Shipping and Returns to Stores

Shipping Information

SHIPPING RATES & DELIVERY TIMES
Torrid.com ships to all 50 states, APO/FPO addresses, U.S. territories and possessions and over 150+ countries. For information on shipping to APO/FPO addresses or on International shipping, click here.

NEW! BUY ONLINE, SHIP TO STORE
You can now ship online orders directly to your local Torrid store. And the best part about it is it's free (we love that word). Plus, when you go to pick up your order in the store, you can try your purchases on to be sure you love them before you take them home.

Here's how it works: shop Torrid.com, select "Ship to Store" during checkout, select your preferred store, and complete checkout. You'll get an email confirmation of your "Ship to Store" purchase with instructions on when to pick up your order. Once your shipment arrives in up to 14 days (up to 21 days in AK/PR), we'll send you an email to let you know your package is ready for pick up. If you haven't heard from us after 14 days, please call customer service at 1.866.867.7431 and let us know.

Halloween Shipping Cut-Offs
Ship Method to Customer   Cut-Off Date (Order Placed)    Expected Delivery On or Before
International   10/15/2014 11:59 PST   10/31/2014
APO/FPO   10/20/2014 11:59 PST   10/31/2014
Standard ground   10/22/2014 11:59 PST   10/31/2014
2-3 Day   10/27/2014 11:59 PST   10/31/2014
Overnight   10/29/2014 11:59 PST   10/31/2014
Ship to Store   10/18/2014 11:59 PST   10/31/2014
  STANDARD   2-3 DAY   OVERNIGHT
 
FLAT RATE SHIPPING
$6.00*
Free In-Store Returns**
Typically arrives 2-7 days after processing.

Allow 1-2 business days to process.

Orders with standard shipping are often shipped using FedEx SmartPost. FedEx SmartPost packages are picked up by FedEx from our warehouse and delivered to USPS. Once USPS receives the package, USPS then delivers the package to the address submitted at the time that the order was placed.
Changes cannot be made once the order ships.

Signature may be required.

*Excludes Alaska and Hawaii
**Excludes Paypal & Amazon orders

 
  $0 - $199 $23
  $200 and over $28
Typically arrives 2-4 days after processing.
Orders received by 11AM (PT) usually ship the same day they are ordered.

Saturday delivery is not available.
Signature may be required.
 
  $0 - $199 $28
  $200 and over $38
Typically arrives 1 day after processing.
Orders received by 11AM (PT) usually ship the same day they are ordered.

Saturday delivery is not available.
Signature may be required.
  PUERTO RICO   INTERNATIONAL   APO / FPO
 
$00.01-$49.99 $42.95
$50.00-$74.99 $44.95
$75.00-$124.99 $46.95
$125.00-$199.99 $48.95
$200.00-$299.99 $49.95
$300.00-$399.99 $55.95
$400.00-$499.99 $59.95
$500.00+ $65.95
Typically arrives 2-4 days after processing.
 
Your shipping price will be determined online by the weight of your order and the shipping destination.
Typically arrives 10-14 days after processing.
All International orders ship via the United States Postal Service (USPS)

International Shipping FAQs

Please note: Certain countries charge additional customs fees and independent carrier charges. Torrid.com can’t anticipate these costs and will not be able to reimburse you for any additional fees incurred. Before placing your order, please contact your local customs office, or U.S. Postal Service branch office, to find out what types of fees you can expect.
 
Your shipping price will be determined online by the weight of your order and the shipping destination.
Typically arrives 8-14 days after processing.
All APO/FPO orders ship via the United States Postal Service (USPS)

APO/FPO Shipping FAQs

Please note: Certain countries charge additional customs fees and independent carrier charges. Torrid.com can’t anticipate these costs and will not be able to reimburse you for any additional fees incurred. Before placing your order, please contact your local customs office, or U.S. Postal Service branch office, to find out what types of fees you can expect.